Privacy Policy

Effective Date: April 4, 2026

Business Name & Contact

Prodigy Home Improvement LLC
5755 Princeton Oaks Dr, Sugar Hill, GA 30518
Email: prodigyhomeimprove@gmail.com
Phone: (678)-800-6687

This Privacy Policy describes how Prodigy Home Improvement LLC collects, uses, and protects the personal information you provide when you contact us, submit a form on our website, or communicate with us by phone or SMS.

Information We Collect

We may collect the following types of personal information through our web form, phone calls, and SMS communications:

  • Full name
  • Phone number
  • Email address
  • Home or property address
  • Project details and service needs

How We Use Your Information

We use the information we collect to:

  • Provide free estimates and schedule inspections
  • Deliver customer support and respond to inquiries
  • Schedule and coordinate service appointments
  • Improve our services and customer experience
  • Comply with applicable legal requirements

SMS Communications

By opting in — either by checking the consent box on our quote form or by providing your phone number and expressly agreeing to receive SMS messages — you consent to receive SMS text messages from Prodigy Home Improvement LLC at the phone number provided.

Message types include: appointment reminders, free estimate confirmations, project follow-up messages, and service updates.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Consent to SMS is not a condition of purchase.

No Third-Party Sharing for Marketing

We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes. No mobile opt-in data or consent will be shared with any third party.

We may share your information with service providers (such as Ooma and JobNimbus) solely for the purpose of delivering our services, with financing or insurance partners only with your consent, and with legal authorities if required by law.

Call Recording

Some calls may be recorded through our Ooma phone system for quality assurance and training purposes. Where required by law, callers will be notified of recording prior to the start of the call. By continuing a call after notification, callers consent to the recording.

Data Security & Retention

We use secure storage, encryption, and restricted access controls to protect your personal information from unauthorized access, disclosure, or misuse. While we take commercially reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure.

Your data is retained only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw SMS consent at any time by replying STOP to any SMS message from us, or by contacting us directly

To exercise any of these rights, contact us at prodigyhomeimprove@gmail.com or call (678)-800-6687.

Cookies

Our website may use standard browser cookies to improve your browsing experience, analyze site traffic, and support marketing features (such as the Meta Pixel). You may disable cookies in your browser settings at any time; however, some features of the site may not function properly if cookies are disabled.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date. Your continued use of our website or services after any update constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, please contact us at prodigyhomeimprove@gmail.com.